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Exchange Items Steps

We get it, things happen, we buy stuff online too. ... CARiD believes in making your experience quick and simple!

If you are not 100% satisfied with your purchase, we will be happy to exchange products in new/unused condition within 30 days of delivery.

There are a few important things to keep in mind:

  • Items must be in new condition and in the original packaging (please do not assemble, install, or modify the product in any way).
  • For orders delivered within the continental US where reason for return isn't a result of a CARiD error, the cost of the initial shipping charge and a return fee will be deducted from your refund. A prepaid shipping label(s) will be provided. The flat fee for each item being returned can be found in the chart below:
    Retail cost of the item Per Item Return Fee
    Less than $25.00 $3.50
    From $25.00-$49.99 $5.50
    From $50.00-$99.99 $7.50
    More than $100.00 $9.50
    Freight, international & non-continental US returns are accepted, however coordination of return shipping is the responsibility of the client. In the event an error is made by CARiD, a return shipping label will be provided.
  • The few exceptions for items that cannot be returned include:
    • Items Marked "Non-Returnable" (clearly indicated on the product page before placing your order)
    • Personalized Items (custom engraved or embroidered)
    • Wheels and Tires
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