Kia Custom Style Spoilers

I received the spoiler, had to argue with the UPS driver to stay and watch us unpack. Everything looked ok, some scratches and cracks. We took it to Phil long to prep and mount. 1. Spoiler was manufactured so poorly they would not guarantee the work. 2. No mounting hardware included, called to see if I could order mounting hardware, and was told no I could check out a hardware store. 3. When I sent in pictures of the imperfections, they explained to me that it was it in the description that there would be some prep work needed. 4. Finally received a return authorization, but by then I no longer had the box and I would have to pay for shipping. 5. Husband took it to another body shop and $900 later we will be able to mount it. They basically used the spoiler as a base and resurfaced the entire thing. I have more pictures, but files are too large.