At Havis, they're proud to offer the broadest portfolio of products at the greatest value, while never sacrificing performance. To prove it, they provide a Lifetime Warranty on all mounting products. There have been many instances in which the longevity of a Havis product far exceeds the duty lifecycle of the vehicle it is in and, if applicable, the computer that is being mounted with it. This saves your organization money because you can redeploy equipment generation after generation.
Havis Standard Limited Warranty
1. The Warranty
Havis, warrants to the purchaser ("Customer") that all products sold to the Customer that have been manufactured by Havis ("Products") and all accessories to such Products manufactured by Havis ("Accessories") will be free from defects in material and workmanship under normal use and service. Items not covered include damage from intentional acts, fire, acts of God (hurricanes, etc.) loss, theft, cosmetic wear not affecting functionality, and modification by anyone other than an authorized Havis representative. This Warranty does not guarantee forward compatibility for any Havis product sold. The above is subject to the terms and conditions set out below (this Warranty is hereinafter described as the "Warranty"). For all other products and components by Havis ("Components"), Havis will pass through all applicable warranties directly to the Customer whenever the manufacturer of such Components permits. Havis provides no direct Warranty with respect to Components.
2. Length Of Warranty
Havis will be obligated to honor the Warranty only if the Customer informs about the problem with the Products or Accessories during the ("Term") of the Warranty. The Warranty is valid for the Term and the Term is dependent on the product category as defined below. The Warranty start date is determined from the date of shipment of Products and Accessories from Havis to the Customer.
Product Term Lengths are as follows:
- Mounting Solutions – Lifetime. Havis Mounting Solution Products (items that do not contain electrical components/boards) are warranted against defects in materials and workmanship for the life of the mounting product. The Havis Lifetime Warranty covers the mount or its components only. The mounted device (i.e. Touch Screen Display, Docking Station, Universal Laptop Mount Tray, ChargeGuard Auto Shut-off Timer, Rugged Communications Hub, and IdleRight Fuel Management System) is not covered under the Lifetime Warranty. The Mounting Products will not be replaced if damaged due to improper installation.
- Computing Solutions – 3 Years (Docking Stations, Universal Laptop Mounts, Communications Hub, ChargeGuard Auto Shut-off Timer, and IdleRight Fuel Management System)
- Computing Solutions – 1 Year (Touch Screen Display, Rugged Keyboard)
- Screen Blanking (Powered by Blank-it) - 1 replacement per year, 2 replacements per lifetime
- Transport Solutions – 3 Years (Prisoner and K-9 Transport)
- Integrated Control System – 3 Years
- Vehicle Installations – 5 Years
4. Warranty Disclaimers
Except for the warranties expressly set forth herein, which are limited warranties and the only warranties made by Havis, the products, accessories, and components are provided strictly "as is," and Havis makes no additional warranties, express, implied, arising from course of dealing or usage of trade, or statutory, as to the products, accessories, and components provided hereunder.
In particular, any and all implied warranties of merchantability, title, satisfactory quality and fitness for a particular purpose are hereby disclaimed.
5. Terms And Conditions
Damage due to abuse, accident, mishandling, misuse, modification, or misapplication, cancels all of Havis's obligations under the Warranty. Repair of any Product or Accessory by any party other than Havis will invalidate the Warranty.
7. Additional Terms
(i) The agents, dealers, and employees of Havis are not authorized to make modifications to this Warranty, or additional warranties binding on Havis or for Products, Accessories, or Components. Additional statements, whether oral or written, except signed written statements from an officer of Havis, do not constitute warranties and should not be relied upon.
(ii) Regardless of any other agreement between the Customer and Havis, this Havis Limited Warranty will be governed and controlled in all respects by the laws of the State of Michigan, including interpretation, enforceability, validity, and construction, without regard to any conflict of law provisions.
(iii) This Havis Limited Warranty constitutes the entire understanding between the parties with respect to the subject matter discussed herein and supersedes any prior discussions, negotiations, agreements, and understandings.
(iv) No assignment of the Warranty or any right or obligation under the Warranty will be made by the Customer without the prior consent of Havis. Any assignment of the Warranty without such permission will invalidate the Warranty. Failure to provide proof of purchase to Havis upon request will invalidate the Warranty.