Limited Lifetime Warranty
Expedition One offers a limited lifetime warranty to the original purchaser on steel bumpers, rocker guards, and other steel products manufactured by Expedition One. These Expedition One products are warrantied to be free from material and workmanship defects for as long as the original purchaser owns the vehicle the Expedition One product was originally installed on, when proof of purchase is provided. This warranty is non-transferable.
Expedition One is not responsible for any incidental or consequential damages such as, labor fees, loss of use, loss of time and freight associated with the failure of any products. Any product that has been abused, altered, incorrectly installed, or used in competition and/or races is not covered. All components must be used in their proper places and proof of this is required for warranty claims. Any substitutions of other manufacturers components or exemptions of required components will immediately void the warranty.
Limited Warranty ~ Powder Coat ~ Plastic and Aluminum Products
The powder coat finish is a service offered through Expedition One and is not provided by Expedition One. Powder coat providers warranty the powder coat to be free from major defect for a period of 30 days from date of purchase for defects in workmanship only.
Expedition One Geri fuel and water containers, washer fluid kits, and all aluminum products are warrantied for a period of one year. Proof of purchase is required. This warranty is non-transferable. Expedition One is not responsible for any incidental or consequential damages such as, labor fees, loss of use, loss of time and freight associated with the failure of any products. Any product that has been abused, altered, incorrectly installed or used in competition and/or races is not covered. All components must be used in their proper places and proof of this is required for warranty claims. Any substitutions of other manufacturers components or exemptions of required components will immediately void the warranty.
Warranty Exclusions
In addition to exclusions and limitations noted elsewhere in this policy, Expedition One accepts no responsibility for any altered product, improper installation, or improper use of our products. This warranty does not apply to products or components which have been exposed to the natural elements, that have not been maintained properly or have been unnecessarily exposed causing excess rust, or subjected to accident, alteration, modification, improper installation, tampering, negligence, misuse, or products installed on a vehicle used in sanctioned racing events. A race being defined as any competition between two or more vehicles, or against the clock, whether or not a sanctioned or non-sanctioned event.
Expedition One shall not be liable for any loss, damage or injury, whether ordinary, direct, special, incidental or consequential damages, arising from the manufacture, sale, installation, resale, delivery, possession, handling or use of its products.
Expedition One warranty excludes the following items: bushings, bearings, bump stops, joints, and hardware. These parts are subject to wear and are not considered defective when worn.
Expedition One does not warranty any product not manufactured by Expedition One. Expedition One products are not covered under warranty outside the United States of America.
Warranty Claims
All claims must be reported within 10 business days of defect occurrence or discovery to the original dealer of purchase. Any claims made under this warranty must be accompanied by the original damaged product, and written description of the damage and how it happened, and a copy of the original invoice at the time of purchase. Please request a Return Merchandise Authorization number from Expedition One prior to returning the product within 90 days of receiving your product.
The customer is responsible for all shipping charges in warranty claims.
Any product that has been manufactured incorrectly or is of a defective nature will be repaired or replaced at the discretion of Expedition One. Expedition One covers the cost of the part only. Shipping, vehicle down time, etc. is the purchaser’s responsibility. This warranty does not cover the removal or re-installation of the product.
Expedition One will, at its option, repair or replace a defective product or component, provided you return the defective product or component during the warranty period. Expedition One requires a reasonable amount of time to remedy or repair the product.
Dealer discounts will apply to products manufactured by Expedition One only. Lights, winches, FJ quick release receiver hitches, and hardware kits are not subject to dealer pricing although Expedition One may consider discounting Product on a case-by-case basis.