Richmond Gear extends the following limited warranty. This limited warranty extends only to the original purchaser.
Richmond Gear warrants this product and its parts for 2 years from the original ship date or 50,000 miles (whichever comes first). Warranty is limited to material and / or workmanship defect at the time of shipment from the factory, and in no event shall seller have any liability for consequential damages of any kind resulting from a breach of this warranty. This warranty will be void on all products that show evidence of misapplication, improper installation, abuse, lack of proper maintenance, negligence, or alteration from original design. This warranty is in lieu of any other warranties, either expressed or implied, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTIBILTY OR FITNESS FOR ANY PARTICULAR PURPOSE.
Procedures for obtaining warranty service
If it is determined that repairs are required to your Richmond Gear transmission, you MUST acquire an RGA number. RGA's and repair services are ONLY rendered by Richmond Gear. Any shipping costs incurred after 30 days (starting from the original purchase date) on any transmission returned for repair is the customer's responsibility. ALL transmissions must be returned in the original box, with the original packaging, or a similarly well protected box. ALL transmissions must have the RGA number clearly written on the outside of the package. NO COD packages will be accepted, and no package will be accepted without an RGA number written on the outside of the box. RGA numbers are only valid for 30 days from the date of issue.
Post Warranty Repair – After one Year Warranty
For post warranty repair, the procedure is the same as outlined above for RGA and shipping, however you are responsible for shipping charges both ways, as well as the cost of the repair, including parts and labor.
Magnuson-Moss Warranty Act:
Legally, a vehicle manufacturer cannot void the warranty on a vehicle due to an aftermarket part unless they can prove that the aftermarket part caused or contributed to the failure in the vehicle (per the Magnuson Moss Warranty Act (15 U.S.C. 2302(C)) Learn More