ARAI'S 5-YEAR WARRANTY.
All Arai helmets are warranted against defects in materials and workmanship and are serviceable only for the properly fitted first user for five years from date of first use, but no more than seven years from date of manufacture. It should be replaced within five years of first use. Throughout the years, Arai has recorded the manufacture date on helmets in a standard month/year format (00/00). While the manufacture date has always been recorded on the chinstrap, as it is a permanent part of the helmet, the position on the chinstrap has changed over the years for various reasons. Therefore, the date-of-manufacture can be found in one of three positions on the chinstrap set: Laser-engraved on the metal D-Ring buckle itself. Printed on a white tag sewn to the side of the strap at the end of the cover. Impressed into the black vinyl cover of the chinstrap on the D-Ring side.
EVEN A HELMET AS GOOD AS AN ARAI WON'T LAST FOREVER.
Like most major helmet manufacturers, Arai subscribes to the Snell Memorial Foundation benchmark of five years as the suggested usable lifespan of a motorcycle helmet. Why? Think of a helmet in terms of your body. No matter how good it may look, or how well you take care of it, age still takes its toll. Even with minimal use, a helmet is affected by things like the acids and oils in sweat, haircare products, cleaners, polishes, pollution, exposure to UV rays, etc. At about the five-year mark, helmet interiors begin to show wear and/or deterioration, which should serve as an alert to its overall condition. The helmet’s fit may begin to feel a little "loose," not as snug as it once did. This, as well as unseen aging and deterioration of the EPS liner and fiberglass shell can affect the helmet's ability to perform as it was originally designed in an impact. If a helmet suffers an impact and any doubt exists as to its further ability to protect, it should either be returned to the manufacturer for competent inspection or discarded and replaced. These are the reasons to replace your helmet after five years. Of course, if your helmet becomes less than snug in fit, or damaged, it should be replaced before the five-year mark.
BUYING AN ARAI HELMET ONLINE.
Online shoppers take care to be sure they are dealing with an Authorized Arai e-commerce retailer. These dealers have agreed to follow guidelines to help customers make the best purchase possible; even long distance.
IMPORTANT WARNING: BUYING FROM OTHER COUNTRIES.
Each world market requires different helmet standards. Never purchase helmets from outside your market as they may not comply with legally required standards for your country, not to mention the fact that their interior fit may not have been designed for your market and as a result may be very uncomfortable. Helmets purchased from outside a given market are not eligible for after-sales service or warranty claims. Arai and its authorized agents cannot endorse the continued use of a noncertified helmet.