2018 Chevy Equinox Bras & Masks

The grill bra part fit fine the hood guard did not fit at all and we called and told them and they instructed us take a picture of it and return it and they would send another one and they did and it was the same as the other one which is 6 inches short and we were instructed to return it also which cost us $ 10.00 and have not heard from them since the order was placed on May first. Order # 34272087 if you could help us resolve this we would appreciate it. Thank you.