We get it, things happen, we buy stuff online too. ... CARiD believes in making your experience quick and simple!
If you are not 100% satisfied with your purchase, we will be happy to accept a return for a refund or exchange on products in new/unused condition within 30 days of delivery.
There are a few important things to keep in mind:
- Items must be in new condition and in the original packaging (please do not assemble, install, or modify the product in any way).
- For orders delivered within the continental US where reason for return isn't a result of a CARiD error, the cost of the initial shipping charge and a return fee will be deducted from your refund. A prepaid shipping label(s) will be provided. The flat fee for each item being returned can be found in the chart below:
Retail cost of the item Per Item Return Fee Less than $25.00 $3.50 From $25.00-$49.99 $5.50 From $50.00-$99.99 $7.50 More than $100.00 $9.50
- The few exceptions for items that cannot be returned include:
- Items Marked "Non-Returnable" (clearly indicated on the product page before placing your order)
- Personalized Items (custom engraved or embroidered)
- Wheels and Tires