Expedition One Off-Road Bumpers

Expedition One Off-Road Bumpers




Expedition One Off-Road Bumpers Reviews

2 reviews
3.5 of 5
Decent Quality - Outrageous Production
I originally ordered this bumper for a customer of mine back on 01/10/2019. CARiD's website claimed that it was in stock and would ship between 24-48 hours from the time of purchase (I have screenshots of this). After the first month of waiting I received an email from a customer support representative saying that the bumper was on back order and would be shipped out within two weeks from the date of that email. I contacted CARiD and the manufacturer multiple times to follow up and check on the status of the order and every time I would call, the order would just keep getting pushed back. Unfortunately I couldn't just get the bumper from another site as this is the only aftermarket bumper that met my customer's specifications, and no other sites had any in stock. I understand fully that this isn't completely CARiD's fault and that they can't control every aspect of this type of situation. But what they can control is the description and estimated ship dates of aftermarket parts on their own website. Parts like this need notation specifying the amount of time it could take to get this to the customer and do not show quantities on hand if in fact you do not have any on hand. I have had both good and bad experiences with CARiD and this was by far the worst. I finally received the part on 05/15/2019... a little over 4 months more than the estimated ship date. And it was pushed back 4 separate times.
Posted by Matthew (Overland Park, KS) / May 23, 20192014 Jeep Cherokee
CARiD FacebookCARiD TwitterCARiD YouTube ChannelCARiD PinterestCARiD Instagram
Inspiration Gallery
All manufacturer names, symbols, and descriptions, used in our images and text are used solely for identification purposes only. It is neither inferred nor implied that any item sold by CARiD.com is a product authorized by or in any way connected with any vehicle manufacturers displayed on this page.
CUSTOMER SERVICE
INFORMATION
CONTACTS