CURT is a leading manufacturer and marketer of top quality towing products. Our company markets a broad range of trailer hitches, towing systems and related accessories. CURT is 'The First Name in Towing Products' for automobile and truck hitches, as well as RV and commercial towing systems. Products are marketed through retailers, distributors, installers, and e-tailers across the U.S. and Canada. CURT employs almost 350 associates, primarily at its manufacturing and headquarters in Eau Claire, Wisconsin. CURT operates 10 regional warehouses, each carrying over 2,500 items and has been twice named a Wisconsin 'Manufacturer of the Year'.
Can I substitute the supplied hardware for a hitch with something else?
CURT Manufacturing, LLC (CURT) warrants to the original purchaser (Purchaser), its products to be free from defect undernormal use and service, ordinary wear and tear excepted, for the warranty period stated below, from the date of the originalretail purchase, but subject to the limitations as set forth below.
CURT's obligation under the above warranty is limited to repair or replacement of the CURT Product (Product), at its option due to a manu- facturing defect of the Product. CURT shall not be liable for the loss of or use of vehicles, loss of ordamage to personal property, expenses such as telephone, lodging, gasoline, towing, tire damage or any other incidental orconsequential damages incurred by the Purchaser, or any other person or entity.
CURT will examine the returned Product. If CURT, in its exclusive discretion, determines that the defect or damaged Productis covered under this limited warranty, CURT will repair the Product or replace it at that time.
Alterations to or misuse of the Product will void the warranty. For example, overloading or exceeding an automobile or trailermanufacturers' weight ratings, or maneuvering motor vehicles equipped with Products at improper rate of speed, shall voidthe warranty on any of the Products. Failure to properly maintain and regularly inspect the Product according to the specificinstruction sheet accompanying each Product shall also void the warranty.
Some states do not allow the exclusion or limitation of incidental or consequential damages. If such exclusions or limitations are prohibited under the applicable law, the above limitation or exclusion may not apply.
This Warranty gives you specific legal rights and you may also have other rights, which vary from state to state.
The Purchaser, when returning a CURT Product, must observe the following steps:
1. The Purchaser must have proof of purchase of any damaged Product.The Purchaser must obtain a Returned Goods Authorization (RGA) number in order to return any damaged Product for inspection and evaluation under this Limited Warranty.
2. The Purchaser must pay all handling charges and shipping costs to deliver Products and must send the damaged Product along with the RGA number and proof of purchase.
3. Upon receipt of damaged Product, CURT will determine whether the damaged Product is covered under the LimitedWarranty. If it is, CURT will repair or replace the Product. If the Product is replaced, the Product that is originally returned by the Purchaser shall become the exclusive property of CURT. If the returned Product is not covered under the LimitedWarranty, CURT will notify the Purchaser before taking any further action with regard to repair or replacement, which would be at the Purchaser's cost.