WHELEN USER DIRECT WARRANTY
(FOR AUTOMOTIVE PRODUCTS ONLY)
Whelen Engineering Company, Inc. warrants products of its manufacture against defects in material and workmanship. This is provided that the product has been installed and operated in accordance with the manufacturer’s recommendations. During the warranty period (see below), Whelen will repair or replace (at its option) any parts or electronic assemblies of the unit, which disclose a defect in material or workmanship.
The above warranty is between the first purchaser (ultimate user) only and Whelen Engineering Company, Inc. (manufacturer).
Each Whelen product purchased is covered only by the official warranty in effect at the time of purchase.
This warranty is not applicable to any Whelen product that has failed from damage as a result of incompatible chemicals (including deicing or road treatment), cleaning products or due to abuse, misuse, improper installation, excessive voltages, or alterations to the
product that affects, in the manufacturer’s judgment, intended use and service. Whelen will not be held liable for any incidental or consequential damages.
There are no other warranties, expressed or implied, including, but not limited to, any implied merchantability or fitness for a particular use.
Whelen Engineering Company, Inc. reserves the right to modify this warranty statement at any time; or discontinue, modify, or upgrade any products of its manufacture with design improvements without prior notice.
The use of magnetic or vacuum/suction-mounted warning lights mounted on the roof or exterior of a vehicle in motion is at the sole discretion and risk of the user. Whelen Engineering makes no warranties or guarantees of equipment used in this way.
All power plugs/cigar plugs, incandescent and halogen bulbs, polycarbonate/plastic materials, radar products, aviation equipment, industrial products and high-power voice/siren systems are not covered by this warranty (see applicable warranty statement).
All Non-Whelen manufactured products that are provided by Whelen are covered by that manufacturer's warranty, and are excluded from this warranty statement (such as, GTT Emitters, batteries). This warranty will be void when using or substituting other than all-genuine Whelen system components, such as remote head assemblies, xenon flash tubes, shielded cables, strobe power supplies, siren amplifiers and siren speakers. This warranty gives you specific rights, and you may also have other rights, which vary from state to
STANDARD 2-YEAR WARRANTY
Whelen products are covered by a direct warranty for up to a maximum two years from the date of purchase (not to exceed three years from the date of manufacture). In accordance with the policy statement described herein, the unit may be returned for warranty consideration. Whelen siren speakers, when used with a Whelen siren amplifier, are covered by a 2-year warranty from the date of manufacture. Heavy-Duty motor assemblies (so marked) are covered by a direct warranty for up to three years from the date of manufacture. For warranty consideration, both the siren speakers and motor assemblies are subject to the conditions and steps described herein.
SIRENS, LED PRODUCT, CONTROL HEADS AND SWITCH BOXES
CenCom®, CanTrol®, 295HFS and 295SLS: Electronic circuit boards are covered by a 5-year warranty.
LED Lightheads, IO Boards, and Flashers:
Electronic circuit boards are covered by a 5-year warranty.
295SL100 Series, Howler™, Alpha™, Beta™, Epsilon™, HHS, Gamma™and WPS series: Electronic circuit boards are covered by a 2-year warranty.
Siren, Traffic Advisor™ Control Heads, and Switch Boxes: Electronic circuit boards are covered by a 2-year warranty.
Mechanical components, i.e. Switches, relays, microphones, housings, mounting brackets and hardware are covered for 2 years for defects in material or workmanship. All other electronic circuit and IO boards not expressed herein are covered by a 2-year warranty.
Warranty starts from date of manufacture.
12-MONTH WARRANTY — BACK-UP ALARMS
Whelen Back-Up Alarms are covered by a 12-month warranty and are subject to the conditions and steps described herein.
WARRANTY— LIGHTBAR POWER SUPPLY
All repairable warranty and non-warranty Edge® style light bar strobe power supplies will be replaced with a compatible new power supply.
6 MONTHS WARRANTY — STROBE POWER SUPPLIES/FLASH TUBES AND OBSOLETE/DISCONTINUED PRODUCTS
If a Strobe Power Supply, Strobe Flash Tube component or an obsolete/discontinued product of a “Whelen” brand product is returned to Whelen within 6 months of the date, which is affixed to the unit, Whelen will repair or replace that unit free of charge one
time only, subject to the conditions and steps herein.