Shift Wheels appreciate your business and we want you to be happy with your wheel purchase. The following are the terms and conditions under which Shift Wheels conduct their warranty policy. This warranty gives you specific legal rights and you may also have other rights under your state/federal laws. No warranty or representation by anyone other than Shift Wheels will be binding by the manufacturer. Shift Wheels reserves the right to change any policy without notice.
Purchase Registration - Retail locations are not responsible for any warrantee issue after 30 days of purchase. Wheel purchase registration must be made within 30 days of purchase by the vehicle owner. Shift Wheels warrants to the original purchaser that Shift Wheels will be free of structural, manufacturing, or material defects, if used under normal and intended use. Please submit sales receipt of the original Shift Wheels purchase with printed date and product descriptions or bill of sale where wheel was purchased. Proof of purchase will be verified. Confirmation receipt via e-mail from Shift Wheels will be provided to verify your request for any future warranty. Only with this receipt confirmation from Shift Wheels will your request be honored for review and does not confirm replacement or repair. This warranty is not transferable.
Warranty Limitation: This is a limited warranty of one year to the date of the original purchaser who owns the wheels. Shift Wheels sole and exclusive obligation under this warranty, at their discretion, will repair, refinish, or replace wheels within one year of purchase. The warranty covers only peeling and separation of the chrome or paint from the wheel. The warranty does not cover surface rust or pitting. Any cosmetic defects, provided that the wheel has been maintained in a proper manner including the use of detergents that do not harm in any way the chrome or paint finish of a Shift Wheel.
Care Instructions: When washing your wheels it is "strongly" recommended to use mild soap and water only. Harsh cleaning chemicals may cause wheels to dry out, crack, spot, discolor, peeling or other finish issues. Wheels are continuously exposed to moisture or other elements may develop surface rust. Surface rust can be prevented by proper care and is not covered by this warranty. Wheel corrosion may also be the result of the wheel having had prolonged contact with road salts and brake dust, the appearance of such corrosion constitutes neglect under the provisions of this warranty and thus is not covered under the warranty. Customer understands that imperfections are standard in custom wheels. All claims due to cosmetic imperfections must be placed no later than 30 days after original purchase from Shift Wheels and are subject to additional freight charges.
Fitment/Installation: All Shift Wheels need to be fitted correctly onto a vehicle. (With reference to correct load rating on both wheel and tire). Wheels must be mounted with proper mounting equipment designed for aluminum wheels, in accordance with industry standard mounting and balancing procedures. Second party purchases of Shift Wheels products are not covered under warranty. Wheels that are purchased by our dealers as seconds or blemishes are not eligible for any warranty adjustment. It is the responsibility of the purchaser and installer to check fender, suspension and brake clearances BEFORE mounting tires on wheels. Wheels that have been mounted with tires will not be accepted for return. The use of spacers on any of Shift Wheels wheel will void the warranty and any responsibility by Shift Wheels. Shift Wheels is not designed to be mounted with any hardware, adapters, etc. Wheels that are used for off road and racing applications void the warranty.
The purchaser assumes full responsibility and liability for any and all damages from all road hazards, accidents - physical or chemical, and any ensuing damage to the wheels, vehicle and passengers. Correct lug nuts, bolt lugs, studs, valve stems, balancing weights and adherence to proper torque specifications are the installer's responsibilities. Shift Wheels will not be held liable for any damages or injury arising from installation of any aftermarket (non original) wheels and tires. Any wheels with road hazard marks, curb damage, accidents, physical or chemical damages will void the warranty.
Shift Wheels will issue no refunds or credit for products covered under this warranty, discounted/blem wheels to wholesalers are not covered under this warranty. Wheel repair, refinishing, or replacements are the only remedies offered under this policy and only under the discretion of Shift Wheels. Warranty voided if wheel has been repaired or altered in any way. Shift has up to 90days to repair or replace a wheel from the day the warranty if approved.
Unused merchandise must be returned free of damage, in its complete original packaging, and is subject to 20% restocking fee of the total invoice, no exceptions.
The Wheel Warranty is Voided if:
Verify product for accuracy, count and inspect all merchandise for damage immediately. Any damage must be noted with freight carrier for claim to be considered. Acceptance of product constitutes agreement to our invoice terms and conditions. All claims must be made in writing within five days of receipt goods via email. All accounts must be paid within invoice terms. Failure to pay within terms will result in loss of 50% wholesale discount from MAP pricing. Late payments are subject to 1.8% per month interest charge plus collection costs and or legal fees if any. Mounted wheels are not returnable, and fitments are not guaranteed. Dry fit each wheel without tires on vehicle prior the mounting of tires. All returned items are subject to a 25% restocking fee. Small balancing issues and surface blems are common in custom wheels and are not covered under warranty. Warranty replacements may have variations and may not be same as when originally purchased.