Masterack

Warranty

Masterack commercial van and pickup equipment is warranted to be free from defects in material and workmanship, under normal use and service, for a period of one (1) year from the date of purchase. Factory installations and products installed in new vehicles by an authorized Masterack installer are warranted for three (3) years or 36,000 miles (60,000KM), whichever comes first.


This warranty covers only repairs or, at Masterack’s discretion, replacement to correct any defects related to materials and workmanship. This warranty does not apply to:


  • Additions, alterations, or installations made by persons other than Masterack representatives and its authorized distributors in accordance with Masterack specifications and/or instructions, nor to defects arising out of attribute to such additions, alterations, or installations.
  • Defects attributable to abuse or misuse of the product, misapplication, negligent accident, modification, or tampering.
  • Damage resulting from failure to promptly notify and comply with the instructions of the manufacturer about defects when noted.
  • Any incidental or consequential damages connected with a defect, either while under warranty or afterward.

Masterack