KYB Corporation produces a variety of ride control, hydraulic, and electronic products for use as original equipment and replacement parts in automobiles, motorcycles, trucks, specialty vehicles, buses, aircraft, railroad cars, industrial applications, agricultural applications, and civil engineering projects. KYB global headquarters are located in Tokyo, Japan.
By consistently developing world class ride control products, KYB has become the world's largest supplier of OE and aftermarket shocks and struts. Today, KYB annual sales exceed $3.8 billion. We have 32 facilities in 21 countries, and 15 manufacturing plants in Asia, the United States, and Europe.
While much of KYB's overall sales are from automotive shock absorbers, we also produce a wide range of hydraulic and electronic equipment used in a variety of applications in many aspects of modern life. Vehicular and transportation applications include power steering systems, automotive electronics, construction equipment, agricultural equipment, special use vehicles, railroading, aircraft, and maritime shipping.
KYB’s North American sales subsidiary, KYB Americas Corporation, was established in 1974. With headquarters in Addison, IL, USA, KYB Americas Corporation is the headquarters for KYB’s North American aftermarket distribution of automotive shocks and struts. KYB Americas Corporation has grown to over 100 full time employees and operates from three North American facilities with two in Chicago and one in Southern California. Shock and strut sales for KYB America continues to grow, as KYB continues to increase market share in North America.
KYB Americas Corporation (“KYB”) warrants to the original retail purchaser that each new KYB product purchased from an authorized KYB dealer shall be free from defects for the period(s) of time listed below, when used on private passenger cars and light trucks for personal use under normal operating conditions.
KYB’s limited warranty is for the following periods for the following covered KYB products:
WHAT IS COVERED BY THIS WARRANTY?
This warranty covers defect in material and workmanship in the KYB product. KYB’s sole and exclusive obligation under this warranty is limited to the exchange/replacement of a defective KYB product in accordance with this limited warranty.
WHAT IS NOT COVERED BY THIS WARRANTY?
The warranty does not apply to conditions caused by normal wear and tear nor to KYB products that have been (a) altered, modified, reworked, improperly applied or installed, (b) installed on vehicles used for commercial or racing purposes, and/or (c) damaged due to vehicle modifications or accident. The cost of any removal and installation of a replacement KYB product is not included. The cost of transportation for the shipment of a replacement product is not covered by this warranty.
KYB’s warranty is in lieu of and excludes all other warranties, express, implied, statutory, or otherwise created under applicable law, provided however, that any warranty of merchantability and any warranty of fitness for a particular purpose are limited to the limited warranty periods set forth herein for the products. KYB shall not be liable for direct, indirect, special, incidental or consequential damages of any nature whatsoever. Purchaser’s sole and exclusive remedy under this warranty shall be limited, at KYB’s exclusive discretion, to (1) replacement of any defective product; or (2) a refund of the purchase price of the KYB product.
CAN THIS WARRANTY BE TRANSFERRED?
NO. This warranty is not assignable or otherwise transferable to any subsequent purchaser or user of the product and any sale or other transfer of the product shall void this warranty and KYB shall thereafter have no further obligation or liability with regards thereto.
PROCEDURE FOR MAKING A WARRANTY CLAIM
1.When a purchaser has a warranty claim for an alleged defective KYB product, the product must be inspected to see if the product qualifies for a replacement under the terms of this warranty.
2.To make a claim under this warranty, the purchaser must return the defective product to the original place of purchase or an authorized KYB dealer (in the event that the original seller no longer exists) for verification and exchange. A valid copy of the original dated retail proof of purchase receipt must accompany any warranty claim.
3.If the provisions of this warranty are met and the product is determined to be defective and qualifies for replacement, the product will be replaced with a new unit of the same or superseded KYB part number. In the case of a unit being superseded, replacement must be stated in the application section of the current KYB catalog.
4.Warranty claims will not be honored for products that: