EFILive Limited ("EFILive") warrants to the original consumer purchaser (“you” or “your”) that new EFILive AutoCal and FlashScan devices, connectors and cables (“Products”) will be free from defects in materials and workmanship for a period of twelve calendar months from the date of purchase. The start of the warranty period is the documented date of your purchase of the Product. Your receipt shows the documented date of your purchase. The warranty herein, and any implied warranties that may exist under local law are non-transferable.
Please note that EFILive reserves the right to update, from time to time, these warranty terms and to establish the effective date of the updated warranty terms.
If you discover a defect in material or workmanship in your Product(s) during the warranty period and you have completed the steps outlined in the EFILive Warranty and Repair Process and EFILive confirms the defect exists, EFILive will at its sole discretion repair or replace the defective Product(s) at no charge to you, or refund the purchase price provided that the Product(s) are returned during the warranty period, with transportation costs prepaid to the service facility designated by EFILive. The Product(s) must be properly packaged by you with the RMA number clearly displayed on the outside of the packaging.
EFILive may require a copy of the receipt or a bill of sale stating the purchaser's name, EFILive product name, date and location of purchase of the Product(s) for which the defect has been reported as proof of purchase for warranty service or prior to issuing any replacement Product(s).
If EFILive elects to repair any Product(s), EFILive shall own all parts removed from the repaired Product(s). Repair parts or replacement Products may, at EFILive’s option, include equal or better parts or Product(s)
The warranty period on replacement Product(s) is the remainder of the warranty on the original Product or thirty (30) calendar days, whichever is longer.
Magnuson-Moss Warranty Act:
Legally, a vehicle manufacturer cannot void the warranty on a vehicle due to an aftermarket part unless they can prove that the aftermarket part caused or contributed to the failure in the vehicle (per the Magnuson Moss Warranty Act (15 U.S.C. 2302(C)) Learn More