EXIDE® LIMITED WARRANTY
Exide Technologies takes great pride in the batteries it manufactures and provides a limited warranty program for many of its batteries. There are 2 components of the limited warranty program for batteries covered by Exide’s Limited Warranty:
FREE REPLACEMENT and PRO-RATA
If a battery is returned within the Free Replacement Period (calculated from the date of sale to the consumer or end user) for failure to perform due to defects in materials or workmanship, you are entitled to a new replacement Exide Battery of the same type.
The label on the front of every Exide-labeled battery covered by Exide’s limited warranty specifies the total number of months covered by the free replacement period.
The Pro-Rata period applies after the free replacement period expires, until the end of the total limited warranty. So for a battery with 84 total months in the limited warranty, and a 48-month free replacement period, the free replacement limited warranty applies in months 1 through 30 and the Pro-Rata limited warranty applies in months 31 through 84.
Pro-Rata warranty on batteries shipped from Exide is discontinued on or after 10/1/2012.
NOTE: This limited warranty limits Exide's responsibility to providing a replacement battery in the event of defects in materials or workmanship, under the below terms. Warranty law varies from state to state, however, and so you may also have additional legal rights depending on your state’s laws.
If your battery fails to start your vehicle/equipment, Exide recommends the following course of action:
1 - Determine if the battery needs a boost or replacement. Most batteries that fail are simply discharged and need a boost.** Exide recommends having the battery tested first to determine the cause of failure. If the battery is simply in need of a boost, have it recharged and retested.
2 - If the battery is still not working properly, you can determine if it is under the free replacement period by referring to the free replacement period on the front label, and checking the date on your original receipt.*** If the battery is under the free replacement period, it can be replaced with a new replacement Exide battery of the exact same type.
* If the label does not reference a warranty period, this limited warranty program does not apply, and Exide does not provide any warranties except as otherwise required by applicable law.
** Warranty is reduced by 50% for the Exide auto/truck/SUV and marine/RV batteries if used in a commercial application and for Exide heavy-duty batteries if used in APUs (Auxiliary Power Units).
This warranty does not cover merely discharged products and can be denied for batteries damaged due to abuse or neglect, including but not limited to the following:
Battery hold-downs not used properly or not torqued per the BCI Service Manual recommendations leading to excessive battery vibration or battery damage due to over-torque.
Low electrolyte levels for batteries which require maintenance.
Accelerated corrosion/low electrolyte level due to exposure to excessive temperatures.
Batteries that have been refilled with any substance besides distilled water that may have contaminated the battery.
Batteries not maintained at a sufficient state of charge during periods of both in vehicle and out of vehicle storage.
Batteries that have been subjected to excessive out of vehicle charging or to an uncontrolled in-vehicle charging system (i.e. faulty alternator).
Batteries that have been physically damaged, including a cracked, punctured, or deformed battery case or cover; broken or severely damaged battery terminals.
Batteries with damaged terminals due to loose, inadequate, or high resistance connections.
Batteries with loose or missing vents (non-sealed designs).
Batteries that have been installed and operated in reverse in vehicle, leading to reverse battery polarity.
Improper battery box or insufficient protection from the elements (i.e. rain, snow, or ice).
Batteries that have been operated in an application that they were not designed and/or marketed to support.
Example: Standard SLI batteries that are used in cycling applications.
***Proof of purchase is required (original receipt) for the free replacement warranty.