XIX offers a lifetime warranty to the original warner on the structure of our wheels, should the product become structurally unsound due to a manufacturing defect. XIX offers a 2-year warranty from the original purchase date with XIX on DEFECTIVES as stated below. XIX Is NOT liable for any shipping costs incurred or any consequential damages.
All defective products will be subject to inspection and acceptance by XIX. Those products found defective will receive a purchase price credit. Defective items will generally fall under the following categories:
Those products found to be free of claimed defects will not receive purchase price credit and a Re-Stocking Fee (10% of the purchasing invoice) will be charged. The customer will be notified of disallowed defects and must then determine the disposition of the disallowed defects within 10 days from the date of advice.
The following are unacceptable items and are not subject to return: