Superchips

F.A.Q.

F.A.Q.

Will my dealer know that I have installed aftermarket tuning if I return my vehicle to stock first before going to my dealer?

On most vehicles no. Superchips does not leave ghost data or a data footprint. It is highly recommended you return your vehicle to stock prior to going to a dealer for service to avoid any hassles or complications.

How do I know I am getting the best price on my Superchips product?

Superchips strictly enforces their MVP pricing policy which sets the price on each of their products in the market.

Why do I have to update my tuner before tuning my vehicle?

Superchips wants you to have the most-up-to-date firmware and tunes in your tuner prior to tuning the vehicle so you can enjoy the latest and greatest features.

How often can I change the tuning in my vehicle?

As often as you like.

Can I install other modifications on my vehicle?

Superchips tuners are designed for use on primarily stock vehicles. In many cases, however, the addition of a cold air intake, exhaust system or throttle body spacer will improve performance.

Can I still use my tow-haul button?

Yes, you can use the tow-haul button as normal as it does not affect Superchips tuning while driving under heavy load.

Why doesn't Superchips offer tuning for vehicles older than 1999 anymore?

They no longer offer tuning for the older vehicles due to the fact their computers are not as capable or stable as newer vehicles. If you have one of these vehicles, there are many sources that still sell previous generation Superchips products that do support older model vehicles.

Does installing a Superchips tuner void my factory warranty?

No. It is illegal for a dealership to void your warranty based solely on the fact that you have installed an aftermarket product. The dealership must prove in a court of law that an aftermarket product has decisively caused the damage to the vehicle under warranty. As a precaution, always remove the tuning before going to a dealer for service. For information regarding denial of warranty coverage, review the Magnuson-Moss warranty act.

I live in Canada, can I use the programmer all year long or should I remove the tuning in the winter time and return to stock?

You can use the tuning all year round. Temperature does not effect the performance.

Can I program my other vehicle with the same tuner?

Ford and GM Flashpaq and Cortex are capable of tuning more than one vehicle at a time. There is an extra fee to install the capability. While vin-locked to your vehicle update your tuner online and this feature will be displayed in the menu options as a downloadable feature that you can purchase.

Where can I download the Update Software?

The Update Software can be downloaded on the Download Internet Update Software page.