The fact alone that company are an OEM in the automotive and other industries indirectly tells you something about the high quality provide as a subcontractor. However, Hengst prefer to face direct competition, as the quality delivered by Hengst is not just something that distinguishes company from the rest, but it is also something that is also highly appreciated by the customers. With Hengst certifications in accordance with ISO 9001, ISO/TS 16949 and ISO 14001 company have created the basis for a process and solution-oriented collaboration with company customers.
Quality is our commitment.
The quality of Hengst products is the result of the quality of company work. Hengst aware of the fact that the most important factor of quality at Hengst Automotive are company employees, who create optimal product solutions for customers using their knowledge and experience. In doing this they are supported by clear structures along the entire order completion process, with state-of-the-art workplace equipment in R and D and with innovative technologies in production.
Moreover, company suppliers are also clearly committed to quality by sharing and meeting company high requirements as to quality and efficiency. As an OEM Hengst structured in such a way that the entire development and production process can be completed without any external labor. This makes us independent of third parties and also strengthens Hengst consistent competency as an OEM.
German engineering worldwide.
Wherever it says Hengst on the label, Hengst will be inside. This does not only apply to Hengst products and their packaging, but also to Hengst fifteen locations on four continents. There, too, the name of Hengst Automotive stands for outstanding quality. With the help of Hengst uniformed-quality standards and structures Hengst ensure that Hengst work with the same understanding of quality at all locations.
First class filtration solutions non-stop.
Manufacture at Hengst means putting theory into practice. A development becomes an application. Hengst believe in involving Production people right from the start of the development process, enabling them to make a significant contribution to the implementation of product solutions with their know-how of materials and production right from the very beginning.
Manufacture with depth.
The particularly high vertical integration is what distinguishes Hengst from company competitors. From the preparation and refinement of the filter medium up to the plastic housing and the pressure cast component, everything is manufactured by Hengst. For instance, our foundry in Nordwalde is one of the most modern foundries worldwide.
OEM quality for the aftermarket.
The Hengst Group has specialized in filtration products for automotive and engine manufacturers for industrial and environmental engineering and is the development partner and OEM for numerous international manufacturers. Hengst customers benefit greatly from this – particularly customers in the free service part market for passenger cars and utility vehicles as well as those for agricultural and building machinery. If we talk about quality on the service part market, it is of course a matter of the quality of each individual product: Hengst offer every product in OEM quality. An advantage that is immediately noticeable for car repair shop customers: high quality service parts help to prevent complaints and provide optimal and reliable mileage. That in turn is reflected in the customer satisfaction feedback of both the vehicle and the car repair shop. Precise machining of Hengst products also ensures smooth, quick assembly as well as optimizing the productivity of the car repair shop.
The whole is more than the sum of its parts.
For Hengst, quality on the service part market is also about the quality of the product range: a full range of products, covering nearly all filter requirements for engines and interiors for all common passenger car and utility vehicle brands worldwide. Special applications such as AdBlue® filters, brake air filters, manual pumps, pre-filters, water filters and centrifuges complete Hengst full range. This is why Hengst customers profit from the “all from a single source” – principle, plus the added value that Hengst is a specialist for filtration and fluid management with extensive technical know-how.
Not only Hengst products, but also the quality of Hengst products and processes is what makes Hengst successful and competitive. Thus, quality is one of the most important factors in everything Hengst do, and it gives Hengst the opportunity of being better and different. And Hengst use this opportunity. Right from the very beginning, Hengst have had a family-like business culture on all hierarchic levels. Contrary to former times, an organization of Hengst size today needs standards and structures which provide regulations in order to ensure a high degree of quality in every division and at all locations.
For this reason, Hengst have based certified quality management system on the requirements of ISO 9001 and ISO/TS 16949. Moreover, Hengst environmental management system has also been certified to be in keeping with ISO 14001. For Hengst, the requirements of these certifications are an important framework which Hengst have further expanded and developed time and time again. The high quality standards Hengst impose on selves also apply to Hengst suppliers and throughout Hengst entire value chain.
The compulsory program comes first. Then the optional.
As a supplier of automobile manufacturers and of other industries, Hengst consider the certified quality management system to be compulsory. It is not good enough by itself, however. For this reason, Hengst group of companies has been set up in such a manner that Hengst accept responsibility for quality from the development of a product and its manufacture all the way to delivery. This also includes efficient suppliers who work according to this quality claim. Hengst have been very successful with this concept of quality. This fact is reflected in the prizes and awards Hengst have received.