We get it, things happen, we buy stuff online too. ... CARiD believes in making your experience quick and simple!
If you are not 100% satisfied with your purchase, we will be happy to exchange products in new/unused condition within 30 days of delivery.
There are a few important things to keep in mind:
- Items must be in new condition and in the original packaging (please do not assemble, install, or modify the product in any way).
For orders delivered within the continental US where reason for return isn't a result of a CARiD error, the cost of the initial shipping charge and a return fee will be deducted from your refund. A prepaid shipping label(s) will be provided. The flat fee for each item being returned can be found in the chart below:
Retail cost of the item Per Item Return Fee Less than $25.00 $3.50 From $25.00-$49.99 $5.50 From $50.00-$99.99 $7.50 More than $100.00 $9.50
- The few exceptions for items that cannot be returned include:
- Items Marked "Non-Returnable" (clearly indicated on the product page before placing your order)
- Personalized Items (custom engraved or embroidered)
- Wheels and Tires