Good quality, easy to install and good looking, ah excellent customer service.
My order arrived missing a small part. I contacted customer service with the problem. Vincent Colin was my service representative. He contacted CURT on my behalf and arranged a replacement car top carrier, as well as shipping (at no cost to me) of the original carrier back to the manufacturer. Please, pass on my thanks to Vincent. In these days, it is rare to see such great customer service. Vincent's responsiveness left me with a good impression of CARiD. Because of such a positive experience, I know I will return to CARiD for my future needs. In appreciation, Preston "Ed" Brown.
We are really happy with the product and the service. We would definitely recommend this product and the website that we bought through.
Product itself was excellent and we liked the service, but the cost with shipping far exceed local purchase even after it was reduced.
Great product, easy to install!
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