Product Warranty Coverage Terms:
On rare occasion, even using the highest quality manufacturing methods, unexpected failure can occur in a product. The following warranty statement outlines how CargoGlide will work with you to arrive at a solution should you experience a problem with one of its carefully crafted products.
CargoGlide will repair or replace, at its option, any properly installed CargoGlide component that fails due to defect in material or workmanship up to established terms from the initial consumer purchase. The CargoGlide units have been load tested for their rated capacity on the CargoGlide testing platform. Loads should never exceed CargoGlide’s rated load capacity and should be evenly distributed on the deck surface. This warranty is void if any damage to the product is due to misuse, abuse, neglect, accident, improper installation, or any uses contrary to the instructions accompanying the product. This determination of misuse is determined solely by CargoGlide engineers and technical staff. The warranty is also void if the Cargo Glide is altered in any manner.
Bent metal in frames is a sign of abuse from excessive forces or unbalanced weight, or allowing the slide to move uncontrolled against the stop systems with a heavy load, or from the vehicle being moved while the slide is extended, or allowing a forklift or hoist, etc to apply excessive force to the slide. The warranty does not cover damage from these abuse situations. CargoGlide units have been designed and load tested for their rated capacity on the CargoGlide testing platform. Loads should never exceed the CargoGlide units rated load capacity and should be evenly distributed on the deck surface or place the heaviest items closest to the cab end of the vehicle. This warranty is void if any damage to the product is due to misuse, abuse, neglect, accident, improper installation, or any uses contrary to the instructions accompanying the product. This determination of misuse is determined solely by CargoGlide. The warranty is also void if the CargoGlide is altered in any manner.
When properly installed and used according to the recommendations in the installation instructions and user manual your CargoGlide slide will provide years of safe and efficient service.
CARGOGLIDE SPECIFICALLY DISCLAIMS ANY EXPRESSED OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IN CONNECTION WITH THE BUYER’S PURCHASE AND/OR USE OF THIS PRODUCT. NO OTHER WARRANTY TO CUSTOMER FROM CARGOGLIDE IS EXPRESSED OR IMPLIED. CARGOGLIDE SHALL NOT BE LIABLE FOR ANY DAMAGES OR HARM CAUSED BY IMPROPER INSTALLATION OR USE OF THIS PRODUCT.